FAQ

Arctic Panorama Resort features comfortable and luxurious chalets (log cabins) with panoramic windows offering views of the Arctic nature and potentially the Northern Lights. The resort features three unique chalets: Panorama Chalets with sweeping Arctic views, Romance Chalets for intimate escapes with champagne touches, and Polar Chalets offering front-row access to the Northern Lights. All chalets are crafted from Lapland timber, combining Nordic tradition, cozy interiors, and panoramic windows for a magical stay.

Guests enjoy concierge service, sauna area with jacuzzi and cold pool, Polára restaurant (buffet breakfast and half board dinner included), lobby bar, free Wi Fi, private parking. There are also a lounge, luggage storage, and 24 hour security.

Check-in begins at 16:00, and check-out is by 11:00. Advance arrival notification is recommended.

Children of all ages are welcome. Babies from 0-2 years old stay free of charge in baby cots by request. Pets are not allowed.

Yes – you can add special requests (e.g. Lappish Delicacies & Champagne, private transfers, celebration kit etc.) during booking or by contacting our sales team at sales@staging2.arcticpanoramaresort.com.
Free high-speed Wi-Fi is available in all chalets and common areas.

For an Arctic holiday, it’s essential to dress warmly.
Winter clothes hire is possible at the resort, please make a booking in advance with our sales team. The clothing set include thermal overall, winter shoes and gloves. For bookings we need adult sizes XS-XXXL, children's size in cm and shoe sizes.

Arctic Panorama Resort is situated on the fell of Ounasvaara in Rovaniemi, Lapland, Finland approximately 5 km from the city center, 8 km from Rovaniemi airport and 8 km from Santa Claus Village. Our location offer panoramic views of the Arctic nature and the Northern Lights.

We can arrange you a private transfer from the airport or other location. Taxis are also available at the airport, railway station and city center. For guests arriving with own car we have free parking space available.

Guests can enjoy the sauna area daily. Northern Lights hunts are available, and ski slopes and cross-country trails are just 1 km away, with a golf course less than 500 m from the resort. A variety of winter activities also offer hotel pick-up—read more on our Activities page.

The Aurora Borealis can be seen from late August to early April. The best viewing periods are September–November and February–April, when skies are usually clearer due to less snowfall and earth is in an ideal position towards the sky.

Yes — Polára Restaurant offers visitors authentic Lappish flavors, a peaceful setting, and a warm, inviting atmosphere. Guests can enjoy buffet breakfast and half board dinner which are included to the room rate. Special dietary requests can be accommodated.